{"id":404,"date":"2023-10-05T22:24:34","date_gmt":"2023-10-05T22:24:34","guid":{"rendered":"https:\/\/learnsysadmin.com\/?post_type=kbe_knowledgebase&#038;p=404"},"modified":"2024-03-29T13:15:42","modified_gmt":"2024-03-29T13:15:42","slug":"troubleshooting-remote-desktop-services-rds","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/","title":{"rendered":"Troubleshooting Remote Desktop Services (RDS)"},"content":{"rendered":"\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/www.flickr.com\/photos\/51330320@N04\/53238610453\/in\/album-72177720311753539\/\"><img decoding=\"async\" src=\"https:\/\/live.staticflickr.com\/65535\/53238610453_309e4058ce_c.jpg\" alt=\"Registry_RDP_SelfSignedCertificate_Path\" style=\"width:822px;height:auto\"\/><\/a><figcaption class=\"wp-element-caption\">Registry_RDP_SelfSignedCertificate_Path<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">This article briefly look at ways to view registry settings for <strong>Troubleshooting Remote Desktop Services (RDS)<\/strong>.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Remote Desktop Services (RDS)<\/strong> is <strong>Microsoft&#8217;s platform<\/strong> to provide <strong>virtualization solutions<\/strong>. The Virtualization platform <strong>includes<\/strong> <strong>Application virtualization<\/strong>, securely providing <strong>Remote Desktop Access<\/strong>.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">The <strong>user<\/strong> has the <strong>option<\/strong> of <strong>accessing<\/strong> the <strong>Applications and Remote Desktops<\/strong> from the <strong>Cloud<\/strong> too.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_71 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#What_is_Remote_Desktop_Services\" title=\"What is Remote Desktop Services?\">What is Remote Desktop Services?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#Registry_commands_settings_used_for_Troubleshooting_Remote_Desktop_Services_RDS\" title=\"Registry commands \/ settings used for Troubleshooting Remote Desktop Services (RDS)\">Registry commands \/ settings used for Troubleshooting Remote Desktop Services (RDS)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#How_to_Check_the_Certificate_Thumbprint_used_by_Remote_Desktop_Service_on_Port_3389\" title=\"How to Check the Certificate Thumbprint used by Remote Desktop Service on Port 3389?\">How to Check the Certificate Thumbprint used by Remote Desktop Service on Port 3389?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#How_to_Update_the_Certificate_Thumbprint_used_by_Remote_Desktop_Service_on_Port_3389\" title=\"How to Update the Certificate Thumbprint used by Remote Desktop Service on Port 3389?\">How to Update the Certificate Thumbprint used by Remote Desktop Service on Port 3389?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#What_is_the_Registry_Key_location_for_the_Certificate_Thumbprint_for_Remote_Desktop_Services_on_Port_3389\" title=\"What is the Registry Key location for the Certificate Thumbprint for Remote Desktop Services on Port 3389?\">What is the Registry Key location for the Certificate Thumbprint for Remote Desktop Services on Port 3389?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#How_to_reset_Remote_Desktop_Services_License_Server_Grace_Period_via_Registry\" title=\"How to reset Remote Desktop Services License Server Grace Period via Registry?\">How to reset Remote Desktop Services License Server Grace Period via Registry?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#What_is_the_registry_location_for_RDP_Certificate_Template_Name\" title=\"What is the registry location for RDP Certificate Template Name?\">What is the registry location for RDP Certificate Template Name?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/#Read_More\" title=\"Read More..\">Read More..<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Remote_Desktop_Services\"><\/span>What is Remote Desktop Services?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Remote Desktop Services (RDS)<\/strong> is a component of Microsoft Windows Server which <strong>interactively<\/strong> allow <strong>users<\/strong> to <strong>access Remote Desktops<\/strong> and <strong>Applications<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Registry_commands_settings_used_for_Troubleshooting_Remote_Desktop_Services_RDS\"><\/span>Registry commands \/ settings used for Troubleshooting Remote Desktop Services (RDS)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Listed below are the various <strong>Powershell<\/strong> and <strong>Command-Line<\/strong> <strong>commands<\/strong> that you can use to <strong>Troubleshooting Remote Desktop Services (RDS)<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Check_the_Certificate_Thumbprint_used_by_Remote_Desktop_Service_on_Port_3389\"><\/span>How to Check the Certificate Thumbprint used by Remote Desktop Service on Port 3389?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Powershell<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code has-medium-font-size\"><code>Get-WmiObject -class \"Win32_TSGeneralSetting\" -Namespace root\\cimv2\\terminalservices -Filter \"TerminalName='RDP-tcp'\"<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Update_the_Certificate_Thumbprint_used_by_Remote_Desktop_Service_on_Port_3389\"><\/span>How to Update the Certificate Thumbprint used by Remote Desktop Service on Port 3389?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Powershell<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code has-medium-font-size\"><code>$Thumbprint = \"Thumbprint of the Certificate to be Used\"\n\n$path = (Get-WmiObject -class \"Win32_TSGeneralSetting\" -Namespace root\\cimv2\\terminalservices -Filter \"TerminalName='RDP-tcp'\").__path\nSet-WmiInstance -Path $path -argument @{SSLCertificateSHA1Hash=\"$Thumbprint\"}<\/code><\/pre>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Command Line<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code has-medium-font-size\"><code>wmic \/namespace:\\\\root\\cimv2\\TerminalServices PATH Win32_TSGeneralSetting Set SSLCertificateSHA1Hash=\"&lt;THUMBPRINT&gt;\"<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_the_Registry_Key_location_for_the_Certificate_Thumbprint_for_Remote_Desktop_Services_on_Port_3389\"><\/span>What is the Registry Key location for the Certificate Thumbprint for Remote Desktop Services on Port 3389?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Registry Editor<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>SelfSignedCertificate<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code has-medium-font-size\"><code>Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Terminal Server\\WinStations\n\nValueName: SelfSignedCertificate\n<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/www.flickr.com\/photos\/51330320@N04\/53238610453\/in\/album-72177720311753539\/\"><img decoding=\"async\" src=\"https:\/\/live.staticflickr.com\/65535\/53238610453_309e4058ce_c.jpg\" alt=\"Registry_RDP_SelfSignedCertificate_Path\" style=\"width:822px;height:auto\"\/><\/a><figcaption class=\"wp-element-caption\">Registry_RDP_SelfSignedCertificate_Path<\/figcaption><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>TemplateCertificate<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>**<\/strong> This Registry Value and Data <strong>only appears<\/strong> <strong>if<\/strong> you use a <strong>Group Policy Object<\/strong> (GPO) to Issue Remote Desktop (RDP) Certificates.<\/p>\n\n\n\n<pre class=\"wp-block-code has-medium-font-size\"><code>Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Terminal Server\\WinStations\n\nValueName: TemplateCertificate\n<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-embed is-type-photo is-provider-flickr wp-block-embed-flickr\"><div class=\"wp-block-embed__wrapper\">\n<a href=\"https:\/\/flic.kr\/p\/2p7wnkR\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live.staticflickr.com\/65535\/53238722339_e4eb400ce1_c.jpg\" alt=\"Registry_RDP_TemplateCertificate\" width=\"800\" height=\"412\" \/><\/a>\n<\/div><figcaption class=\"wp-element-caption\">Registry_RDP_TemplateCertificate_Path<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_reset_Remote_Desktop_Services_License_Server_Grace_Period_via_Registry\"><\/span>How to reset Remote Desktop Services License Server Grace Period via Registry?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Registry Editor<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">By <strong>Default<\/strong>, we <strong>do not have permissions<\/strong> to delete Values under this <strong>GracePeriod key<\/strong>. Hence, you will have to grant Full Control permission to the user you want to manage the key. Follow the steps listed below to <strong>grant Full Control<\/strong> to Administrators on the GracePeriod key:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Right-click the <strong>GracePeriod folder<\/strong> -&gt; select <strong>Permissions<\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">select <strong>Administrators<\/strong> -&gt; Change the <strong>Permissions<\/strong> to <strong>Full Control<\/strong> -&gt; Click <strong>OK<\/strong><\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-code has-medium-font-size\"><code>Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Terminal Server\\RCM\\GracePeriod\n\nDelete the following Value from the key mentioned above and <strong>reboot the server<\/strong>:\nValueName: L$RTMTIMEBOMB<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_the_registry_location_for_RDP_Certificate_Template_Name\"><\/span>What is the registry location for RDP Certificate Template Name?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">The <strong>Template Name<\/strong> of the <strong>Certificate<\/strong> used by the Server for <strong>RDP connections<\/strong> can be found at the following registry location:<\/p>\n\n\n\n<pre class=\"wp-block-code has-medium-font-size\"><code>Server authentication certificate template registry location:\n\nHKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\Windows NT\\Terminal Services\\CertTemplateName<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Read_More\"><\/span>Read More..<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<pre class=\"wp-block-preformatted has-medium-font-size\">Click <strong><a href=\"https:\/\/learn.microsoft.com\/en-us\/windows-server\/remote\/remote-desktop-services\/welcome-to-rds\">here<\/a><\/strong> to learn more about Remote Desktop Services from Microsoft.<\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-medium-font-size\">Click <strong><a href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/remote-desktop-session-host\/\">here<\/a><\/strong> to learn more about Remote Desktop Session Host Role.<\/pre>\n","protected":false},"excerpt":{"rendered":"<p>This article briefly look at ways to view registry settings for Troubleshooting Remote Desktop Services (RDS). Remote Desktop Services (RDS) is Microsoft&#8217;s platform to provide virtualization solutions. The Virtualization platform includes Application virtualization, securely providing Remote Desktop Access. The user has the option of accessing the Applications and Remote Desktops from the Cloud too. What ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","kbe_taxonomy":[31],"kbe_tags":[],"class_list":["post-404","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshooting Remote Desktop Services (RDS) - Learn System Administration<\/title>\n<meta name=\"description\" content=\"What is Windows Remote Desktop Services (RDS), How to view Windows RDS registry settings, Troubleshooting Remote Desktop Services (RDS)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/learnsysadmin.com\/index.php\/knowledgebase\/troubleshooting-remote-desktop-services-rds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting Remote Desktop Services (RDS) - 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